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PrivacyPolicy

Last updated: May 2025

1. Introduction

Thank you for choosing Xeta! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. User Data

To provide and enhance the Service, we collect the following types of information:

  • User ID: A unique identifier for each user on Discord.
  • Username: The username associated with your Discord account.
  • Guild ID: A unique identifier for each server (guild) on Discord where Xeta is used.
  • Guild Name: The name of the server (guild) on Discord.
  • Role ID: Identifiers for roles within a server to manage permissions and features.
  • Command Usage Data: Information about the commands you interact with (such as music commands, role-based commands, and premium features).
  • Premium Subscription Data: Information about whether you are a premium user and the type of premium plan (weekly, monthly, yearly).

2.2. Bot-Related Data

  • Server Data: To customize and configure the bot for your server’s needs, such as roles, permissions, and music playback settings.
  • Music and Voice Data: Information about active voice channels, music queue, and DJ roles for music control. This information is stored temporarily while you interact with the music service.
  • 3. How We Use Your Information

    We use the information we collect in the following ways:

    3.1. To Operate and Maintain the Service

    • Server Setup: Use server and user data to customize the bot for your server’s specific needs, including music setup, permissions, and premium features.
    • Music Control: Manage roles and permissions for users controlling the music playback in the server.
    • Premium Features: Validate and provide access to premium features based on your subscription plan (e.g., exclusive music features, continuous playback).
    • Event Handling: Manage events such as server-wide announcements or special events where specific permissions and roles are required.

    3.2. To Improve Our Services

    • Analyze how users interact with the Service to improve functionality and user experience.
    • Develop new features and improvements based on user feedback and usage data.

    3.3. To Communicate with You

    • Send administrative information, such as updates and changes to our terms, conditions, and policies.
    • Respond to inquiries and provide customer support.

    4. Data Sharing And Disclosure

    We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information in the following situations:

      4.1. With Your Consent

      We may share or disclose your information with your consent.

      4.2. For Legal Reasons

      We may share or disclose information if we believe in good faith that such action is necessary to:

    • Comply with legal obligations.
    • Protect and defend our rights or property.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • 4.3. Service Providers

      We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    5. Data Security

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

    6. Data Retention

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Once your data is no longer needed, we will delete it using reasonable measures to protect it from unauthorized access or use.

    7. Your Rights And Choices

      7.1. Access and Update Your Information

      You have the right to access and update the personal information we hold about you. You can do this by contacting us directly. We will respond to your request within a reasonable timeframe.

      7.2. Opt-Out

      You can stop all collection of information by the Service easily by removing the bot from your server. You may also opt-out of certain communications from us by following the unsubscribe instructions provided in those communications.

      7.3. Data Portability

      You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

      7.4. Deletion

      You have the right to request that we delete the personal information we hold about you. We will take reasonable steps to delete your information from our records, though we may need to retain certain information to comply with our legal obligations or for legitimate business purposes.

    8. Children's Privacy

    Our Service is not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from children. If we become aware that a child under the age of majority has provided us with personal information, we will take steps to delete such information from our records.

    9. Change to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make material changes to this Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

    11. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    This Privacy Policy is effective as of May 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.